Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
Rich, Scott, Rudie:
Those are the gentlemen I have been dealing with at Basa since day one. I have purchased 7 boats in 10 years from Basa Marine. I started with a 17 footer and have built up to 31 foot. The purchase I’m planning in 2011 should get me to 33. So yes I have 2 footeyetis. I have purchased new boats and used boats from Basa. Any warranty issues were covered with ease. On the used boats I purchased, I knew the service department went over the boat with a fine tooth comb.
Any problems that did come up, were taken care of immediately by the service department. And with the season being so short, getting service quickly is hard to find. But that is what I have come to expect with the service department at Basa. Scott the service dept. manager is the best out there. The mechanics are all top notch, and go beyond expectation. They have serviced my boat at the Chain and on Lake Michigan in two locations. My home port Hammond, and when I visit New Buffalo.
Rich from sales has gone so far as to give me his own vehicle to get back home from the Basa office in New Buffalo. I had an emergency at home and took his personal vehicle, while he drove my boat back to Hammond. I had a warranty issue on a new boat over a long holiday weekend. Manufacturer was dragging thier feet. Rudie and Rich had a boat in my slip to use for the holiday. So from Rich and Rudie in Sales. Scott and the gang in service. I would go nowhere else to purchase a boat. It is more than a business to these guys. We have become friends, along with the business of buying and selling the boats. I know that I couldn’t be taken care of any better than at Basa’s Marine. Bob Biagi Woodridge Illinois
“I bought a 24ft fishing boat used online 1200 miles away. They where flawless with everything from sales–shipping details etc. They actually care about the client a lot even from 1200 miles away. Highly recommend. Not too many people in the business like these guys.”
By: Mark St Augustine, Fl
“I JUST WANT TO SAY THE WHOLE BUYING EXPERINCE WAS A+ FROM START TO FINSH. JODY, RICH AND RUDY ARE THE BEST I DON’T FEEL LIKE A CLIENT MORE LIKE A FRIEND I KNOW THAT I’M A LIFETIME CLIENT WITH MY WHOLE BUYING AND SERVICE EXPERINCE THANKS GUYS FOR EVERYTHING ”
By: ANDERSON OAK LAWN, IL
“Basa’s has been great to deal with. We love our Bennington. Rich, Jody, Rudie, Harley, and Bob have been wonderful to work with on the purchase and service of our boat.”
By: MARY Bolingbrook, IL
“I bought my boat over 10 years ago and Rudi in sales who just sold my brother in law a new boat, remembered who I was that great customer service!! I’ll be buying my next boat from Rudi thanks Basa Marine”
By: Mark Lombard, IL
“From start to finish, our boat purchase experience was excellent. Rudie was great to work with. He is personable, knowledgeable and more than helpful. Jody was friendly and very thorough. I felt that everyone was willing to work with us and never pressured or rushed. I recommend Basa’s Marine unconditionally.”
By: Bill Roanoke, IL
“From start to finish, our boat purchase was a wonderful experience. Rudie was great to work with. He is personable, knowledgeable and extremely helpful. Jody was friendly and thorough. We purchased a Fish Hawk 1750 and are extremely happy with our choice. We never felt pressured or rushed. Every person we dealt with was professional in every sense of the word. I recommend Basa’s Marine to anyone interested in a boat purchase. I want to thank everyone we dealt with for a great experience.”
By: Bill Roanoke, IL
“Bought Regal from Rich so far Rich has been amazing to work with best customer service possible.”
By: Jeff Chicago, IL
“I purchased a 2013 Crestliner 1650 Fish Hawk at the Chicago Boat Show in January 2013. I was very pleased with the pricing and attention I received from Rich and Harley. I picked up my boat in May and it is now in the water at our home on Lake Waubesa – McFarland WI. I was very pleased with the outstanding service and attention to detail from Rich and his staff. Jody was also extremely helpful with all the paper work. The boat is wonderful and I am enjoying fishing the Madison lakes. Thanks to Basa Marine, I am a very happy customer”
By: Mike Chicago, IL
“I couldn’t be any happier with Basa’s marine, I purchased a boat from them 2 weeks ago. Jody,Rich and Rudy went above and beyond. Basa’s had such a wide variety of boats and some of the best brands around the chicago-land area. I would highly recommend Basa’s ! ”
By: Dave Wayne, IL
“Stopping in to check on my business partner’s boat changed the dynamics of an unforeseen regret. While in the market for a high performance vessel I turned to Rich for some advice. It was Rich’s honesty coupled with the well-mannered Jodie that I decided to purchase a new vessel from them. I would HIGHLY recommend those of you that are in the market for a boat to stop in at Basa’s Marine. Thank you, Rich & Jodie. Jeff”
By: Jeff Chicago, IL